XiaoXiao Tour
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Privacy Policy

Last updated: August 17, 2026

1. Information We Collect

We collect information that you provide directly to us when you:

  • Custom Trip Requests: Name, email, phone number, travel preferences (destinations, dates, group size, budget, special requirements)
  • Account Registration: Email address, password (encrypted), display name
  • Newsletter Subscription: Email address only
  • Product Purchases: Billing name, address, payment information (processed securely via payment gateways; we do not store card details)
  • Contact Forms: Name, email, message content

2. How We Use Your Information

  • To plan and arrange your custom travel itinerary
  • To communicate with you about your booking, trip, or inquiry
  • To send travel tips, guides, and promotional content (only if you opt in)
  • To improve our website, services, and user experience
  • To comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect information:

  • WooCommerce: For product and booking management
  • Google Analytics: For website usage statistics (anonymized)
  • Payment Gateways: For secure transaction processing (we never see or store your card details)
  • Email Service: For sending booking confirmations and newsletters

4. Cookies

We use cookies to enhance your browsing experience, remember your language and currency preferences, and analyze website traffic. You can control cookies through your browser settings.

5. Your Rights (GDPR/CCPA)

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, contact hello@chinatravelspecialist.com.

6. Data Security

We implement SSL encryption for all data transmissions, secure payment processing, and restricted access controls.

7. Contact Us

Questions about this Privacy Policy? Contact us at hello@chinatravelspecialist.com or WhatsApp +86 138-0013-8000.

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